Shipping policy

Effective Date: May 30, 2026

At Motion in SportzTM, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us.

Order Processing

After an order is placed, we begin processing it for shipment. This includes payment verification, product preparation, quality inspection, packaging, and carrier dispatch.

  • Orders are typically processed within 1–3 business days
  • Orders are processed during regular business days only
  • Orders placed on weekends or public holidays may be processed on the next working day
  • Processing times may vary during high-demand periods, product launches, or promotional sales

Customers will receive an order confirmation email after successfully placing an order.

Shipping Methods

The following shipping methods are available at checkout:

  • Standard Shipping
  • Express Shipping

Available shipping methods may vary depending on the delivery location and product availability.

Estimated Delivery Time

Estimated delivery timelines begin after the order has been processed and shipped.

Domestic Shipping

  • Standard Shipping: 3–7 business days

Delivery timelines are estimates only and may vary depending on:

  • Courier availability
  • Weather conditions
  • Peak shopping periods
  • Incorrect shipping information provided during checkout
  • External shipping carrier delays

Shipping Charges

Shipping costs are calculated during checkout based on:

  • Delivery location
  • Shipping method selected
  • Order weight and dimensions

Free standard shipping is available on orders over $75 and will be automatically applied at checkout when eligible.

Shipping Availability

Motion in SportzTM currently ships to addresses within the United States. At this time, we do not offer international shipping.

Order Tracking

Once your order has been shipped, you will receive shipment tracking information via email.

  • Tracking information may take up to 24–48 hours to become active after your shipment confirmation email is received. 
  • Tracking updates are provided directly by the shipping carrier and may take some time to appear after dispatch.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

Motion in SportzTM is not responsible for delays, failed deliveries, or additional shipping costs caused by:

  • Incorrect addresses
  • Incomplete address details
  • Incorrect contact information

If you notice an error in your shipping details, please contact us as soon as possible before the order is dispatched.

Lost, Delayed, or Damaged Shipments

While we work with reliable shipping partners, occasional delays or delivery issues may occur.

Damaged Orders

Please inspect your package carefully upon delivery before discarding any packaging materials. If your order arrives damaged, please contact us within 7 days of delivery and provide:

  • Your order number
  • Photographs of the damaged product
  • Photographs of the shipping packaging

Our team will review your claim and respond within 3–5 business days with an appropriate resolution.

Lost Packages

If your package appears lost in transit, please contact us as soon as possible with your order number and tracking details. We will open an investigation with the shipping carrier and provide you with an update within 3–5 business days.

Delivery Delays

If your order is experiencing a significant delay beyond the estimated delivery window, please contact us with your order number and tracking information. Our team will look into the issue and keep you informed throughout the process. 

Delivery Confirmation

Once a package is marked as delivered by the courier service, Motion in SportzTM is not responsible for lost or stolen packages after delivery confirmation.

Customers are encouraged to ensure secure delivery locations when placing orders.

Policy Updates

Motion in SportzTM reserves the right to update or modify this Shipping Policy at any time without prior notice. Updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding shipping, delivery timelines, or your order, please contact us.

Email:kr@motioninsportz.com
Address: 909 E Glenwood Rd, Glenview, IL 60025, United States

Support Hours:

Monday to Friday: 8:00 AM – 6:00 PM (Central Time)
Weekends & Holidays: Closed